Opening times

Enhanced access

The surgery now offers extended access appointments here at the practice on Monday and Friday mornings from 7:15am to 8am. Appointments are pre-bookable and consist of both GP and nursing team slots.

The practice is also now part of the North PCN. Patients will soon be able to book appointments weekdays until 8pm and at weekends at one of our PCN hub sites. Further details will follow.

Will I see my own GP?

You will be seen by experienced GPs and nurses, but it is unlikely that you will be seen by your own GP or nurse.

If you would prefer to see your usual GP or practice nurse, please book an appointment with us during our normal opening hours.

Will the GP I see have access to my medical record during my appointment?

Your medical record will, with your consent, be available to the GP that sees you, to ensure that they have the information they need to give you the best possible care.

Notes of your appointment will be sent back to your own GP practice electronically to ensure that your record is up-to-date.

An appointment with this service will be just like an appointment at your own GP practice.

Is parking available?

Yes, free parking is available.

Surgery closures

The surgery will be closed on all English bank holidays. If you require assistance on these dates, please contact NHS 111 or in the even of an emergency call 999.

Out of hours service

Outside of the normal opening hours, the surgery uses Badger, an emergency out of hours service. You will be offered either telephone advice, the opportunity to attend a primary care centre, or receive a home visit. For more information, visit the Badger Group website.

If you need contact the out of hours service, please phone the surgery, and your call will be redirected.

Please note that when you phone the emergency out of hours service, your conversation may be recorded.

NHS 111

The NHS offers free expert health information and advice 24 hours a day on 111.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Emergencies

For the nearest minor injuries unit, please visit the NHS website.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Urgent care treatment centres

To access urgent care or urgent treatment centres, you will need to call NHS 111 or visit NHS 111 online firstto speak to a professional who, if appropriate, can make an appointment for you.

• Erdington Urgent Treatment Centre
  Stockland Green Primary Care Centre, 192 Reservoir Road, Erdington, Birmingham, B23 6DJ

• North Birmingham Urgent Treatment Centre
  Erdington Health and Wellbeing Centre, 196 High Street, Erdington, Birmingham , B23 6SJ

• Solihull Urgent Treatment Centre
  Solihull Hospital, Lode Lane, Solihull, B91 2JL

• South Birmingham GP Urgent Treatment Centre
  15 Katie Road, Selly Oak, Birmingham, B29 6JG

• Summerfield Urgent Care Centre
  First floor, 134 Heath Street, Winson Green, Birmingham, B18 7AL

• Washwood Heath Urgent Care Centre
  Washwood Heath Health and Wellbeing Centre, Clodeshall Road, Washwood Heath, Birmingham, B8 3SN