Prescriptions

Ordering repeat prescriptions

For long term medications you will be issued a repeat prescription. You, your representative or a chosen pharmacy can collect the prescription from reception at an agreed interval (usually 28 days). 

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

We do not take repeat prescription requests over the phone or email.

Ordering non-repeat medication

If you are asking for a medication that is not on your repeat list then you will need to request this from the doctor before it is confirmed.

All medication requests are at the discretion of of the doctor.

Collecting your prescription

Information:

You can usually collect your prescription 2 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • fill out a nominate a pharmacy form
  • at any pharmacy that accepts repeat prescriptions

Pharmacy collections

If you have a pharmacy collecting your prescription on your behalf, you need to contact the surgery 2 working days before your medication is due and ask reception to put it in the pharmacy packet.

If we have not received the request from you beforehand your prescription will not be released.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z

If you would like to speak to someone at the GP surgery about your prescription:

Medication reviews

Patients on repeat medication will need to have these reviewed at least once a year. You will be advised whether you need to complete our medication review form or see a doctor, nurse practitioner or practice nurse.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescription charges

View the cost of prescriptions on the NHS website.

You can also find out if you are entitled to free prescriptions.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room where you can discuss issues with pharmacy staff.